Our award winning concierge is based on three simple principles:

• Being the best connected, our global contacts allow us to obtain the unobtainable.
• Offering a private and personal one-to-one service to our members.
• Being fair to our clients by offering the best value concierge service on the market.

Our personable and highly skilled team are hand-picked industry experts in their respective fields and are available around the clock to handle all your requests.

We make a point of meeting each member to better understand your needs and tailor your concierge experience specifically to you.

We are very proud of our Applying Excellence Concierge service – we continue to lead the industry with our quality of replies and response times. All requests are managed by humans; 24/7 from our London and worldwide offices.